Implementation Technical Consultant (with SQL)

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We are looking for a talented  Implementation Technical Consultant to be a part of our Implementation Success Team. IS Team consultants are responsible for onboarding Clients all over the world on our platform, engaging in regular deployments, strategic projects, delivering successful go-lives using our dedicated frameworks. With the end goal in mind – great adoption of Perfect Gym products and outstanding experience during the process. 

Specific Responsibilities: 

  • Perform analyses on hardware, software, and network capabilities. 
  • Improve system efficiency by consulting with end-users and providing innovative solutions. 
  • Conduct qualification of client requests in order to verify if it’s a non-proper system configuration. 
  • Contact clients to find out the nature of the technical or IT issue. 
  • Perform simple and complex data migrations and hardware configurations. 
  • Perform diagnostic tests and troubleshooting. 
  • Provide basic software training. 
  • Ensure business requirements are translated into development tasks. 
  • Share lessons learned, improve processes and procedures around Implementation Success. 

Specific qualifications for the role include: 

  • Good knowledge of SQL and data migration activities. 
  • Knowledge of MS Office tools (Intermediate Excel Skills or higher required) 
  • Ability to troubleshoot complex software and hardware issues. 
  • Knowledge of operating systems (Windows), web services, and API. 
  • Strong analytical and problem-solving skills.   
  • Good communication skills, strong pro-customer approach, great team player. 
  • Fluent language skills in verbal and written Polish and English. 
  • Readiness for business trips (not more than 20%) 

Nice to have: 

  • A Bachelor's Degree in Computer Science, Information Technology or Information Systems or equivalent experience. 
  • Experience developing scripts, debugging and deploying software.  
  • Experience with Microsoft .NET C# 
  • Experience in Business Intelligence (e.g. Microsoft Power BI) 
  • Hands-on experience with POSTMAN tool  

We offer: 

  • A full-time position with all necessary working tools (7000 PLN B2B or Umowa zlecenie) 
  • Opportunities for personal development and upward mobility within the company 
  • The chance to work with and learn from some of the best individuals in the IT / SaaS industry 
  • A friendly work environment in a quickly developing IT company with enthusiastically involved co-workers 
  • Medical care package, Sport card, fresh fruits, comfortable kitchen, company parties, chillout rooms 
  • Comfortable, modern office in prestigious location in Royal Wilanów, Warsaw. 

Our idea of Teamwork goes far beyond the job description. We appreciate not only a positive work attitude but also a good joke every now and then.

Junior software tester

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Who we are looking for

  • We are looking for an innovative person with strong analytical skills. Someone who is capable of cooperating with others and is not afraid to challenge the team with new ideas
  • You will be responsible for testing our dynamically growing. internationally recognized SaaS product for managing fitness facilities
  • The team we are hiring for right now is responsible for B2C system functionalities, client portal site, mobile application (iOS and Android)
  • You will be responsible for system quality, version management, cooperation with developers during daily routines
  • The product team is based in HQ in Poland therefore we require the candidate to speak both: Polish and English at the communicative level

Work methodology

  • We work in scrum methodology – 2 weeks sprints
  • Version control system - GIT
  • Build server - TeamCity
  • Knowledge repository 
  • JIRA is our project management tool
  • Postman for API testing
  • TestRail as TC repository

Responsibilities

  • Taking care of web and mobile applications quality
  • Test scenarios create and execute
  • Testing new functionalities according to specification
  • Finding bugs and reporting them to the team
  • Working in close cooperation with the developers 
  • In the long term, learning automated tests

What you will get in return

  • Great opportunity to join HQ of the international IT company at the scale-up level
  • Interesting and unique business domain 
  • Benefits – private medical healthcare and sport card
  • Casual dress policy
  • Flexible form of employment
  • All equipment that you need to work comfortably
  • We have a modern office with a great atmosphere and great people
  • Delicious coffee, refreshments and chill out room

Implementation Business Consultant

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We are looking for a talented Implementation Business Consultant to be a part of our Implementation Success Team. ISBCs are responsible for onboarding Clients all over the world on our platform, engaging in strategic projects, delivering successful go-lives using our dedicated frameworks. With the end goal in mind – customer success and outstanding experience from embarking with us.

Specific Responsibilities:

  • Deliver high quality, professional system training in line with training plans and customer’s requirements
  • Conduct system consultations for our Clients during customer’s onboarding and support deployment process
  • Perform system configurations within the agreed scope and deadlines of the projects managed by the Implementation Success Project Managers
  • Coordinate between customers and technical teams to understand customer needs, plan and lead the analysis of complex problems and data
  • Respond to customer requests regarding issues in system and enhancements and escalate issues if required for faster resolution.
  • Prepare test plan, test scripts for system testing, functional testing and implement the plan
  • Share lessons learned, improve processes and procedures around Implementation Success  

Specific qualifications for the role include:

  • Advanced language skills in verbal and written English and Polish, another European language a strong plus
  • Dedicated to identify Customer business requirements and translate them into system configuration
  • Analytical mind with excellent data collection and analysis skills
  • Outstanding communication and interpersonal skills
  • Aptitude in creative problem-solving
  • Strong pro-customer approach, great team player
  • Readiness for business trips (not more than 20%)

Nice to have:

  • Previous work in the role of Customer Service and/or Customer Success Specialist
  • IT education background
  • Experience in Fitness industry
  • Practical skills of Perfect Gym Software or similar software

We offer:

Besides a massive network of Fitness Industry professionals, marvelous co-workers, and an amazing culture within and outside of the office, we offer you:

  • A challenging full-time job with great potential for you to grow 
  • Relevant experience in the Sales, IT and Fitness Industry in a market-leading company
  • An international team with 100+ incredible colleagues
  • A solid career path within Perfect Gym
  • The chance to reinvent the Fitness Industry and improve the performance of Fitness Clubs
  • A friendly, international work environment in a fast-growing company

About Perfect Gym: 

We are a market-leading provider of gym management software and continuously innovate the Fitness Industry. An exceptional team of highly engaged professionals makes sure that our clients receive only the best. Believe in yourself and we will believe in you as you grow into the team, the business, and the industry.

Manage your own career within Perfect Gym and take full control. At our organization you gain the trust and opportunities to become part of a movement, reinventing the world of fitness.

Excited?

Are you ready to start a new adventure? Excited about working for an organization that innovates the Fitness Industry? We look forward to meeting you! Submit your application and resume.

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Submitted by Anonymous (not verified) on Wed, 01/12/2022 - 11:38

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