The importance of customer lifetime value among your fitness clients
As a gym owner, it is crucial to place equal emphasis between customer retention and new business. Now while that may seem pretty straightforward, the fitness industry is an extremely competitive one. The market is heavily saturated, and if you get stagnant or neglectful of your members, they won't hesitate to jump ship.
This article will explore the notion of customer lifetime value to show you why it is crucial to your gym's success.
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